Current Positions at TRANSFIRST

Quality Control Specialist, Req 2134, Louisville, CO

Description: Responsible for conducting quality control audits of services provided by TransFirst, which includes the Merchant and client support that is consistent with policy guidelines established by management.  Prepares activity and progress reports, recommending improvements in policies and procedures. May assist in the development of the quality standards. 

• Other duties as assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Education & Experience:

• Minimum of one year experience in customer service, operations, quality control or combination of experience preferred.
• Knowledge of Windows based applications required.
• College degree preferred.
• Ability to type 50 to 55 wpm
• Some technical experience preferred.

Certificates, Licenses, Registrations: N/A

Compensation and Benefits:
NE2: $10.57 to $12.74 an hour to start
TransFirst offer benefits the first of the month following date of hire.

Click here to apply for this position.

Data Specialist - Louisville, CO

Description: Responsible for preparing financial and business related analyses and research in such areas as financial and expense performance, rate of return, depreciation, working capital, and investments.  Prepares forecasts and analyzes trends in sales, finance, general business conditions and other related areas.  Compiles and prepares reports, graphs, and chats of data developed. 

• Other Duties as assigned      

Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications:

• Minimum three years professional experience in financial analysis required.
• Working knowledge of Microsoft Excel and Word programs
  College degree required.

Certificates, Licenses, Registrations: N/A

Compensation and Benefits:
EX3: $45,000 to $57,250 based on experience
TransFirst offers benefits the first of the month following date of hire.

Click here to apply for this position.

Account Specialist/Outside Sales - (FOTS) Nationwide

Description: Responsible for sales and achieving revenue goals set by management. Expected to drive maximum sales productivity by working with bank partner and sourcing leads on ones own initiative. Achieve sales revenue. Cultivate relationships with bank partner. Coordinate, implement and participate in sales objectives outlined by management. Develop target account lists and account prospects to generate qualified new business opportunities, develop and maintain a comprehensive lead management process and documentation. To communicate and work with management on achieving sales revenue. To continually learn the bank card industry. Ensure a positive reciprocal relationship with Financial Institution partners by providing exceptional levels of customer service. Attend meetings with and on behalf of the company and its bank partner to promote awareness, provide updates and perform presentation designed to increase activities. Other duties as assigned

Qualifications: College Degree Preferred, Proven sales track record, A self starter, disciplined individual, Strong communication and organizational skills, 3 to 5 years sales experience, Proven ability to meeting assigned quota and revenue targets required, Understand the principals of relationship selling and working centers of influence, strong computer skills.

Compensation/Benefits: Exempt level position ($30k) plus commission. TRANSFIRST offers benefits on the first of the next month after start date.

Click here to apply for this position.

Data Analyst/Chargeback Specialist I
#OG71408

Description: Analyze credit / debit card disputes in conjunction with the Card Association regulations. Review internal and external information, such as authorization and settlement reports, card issuer documentation , merchant rebuttal documentation, and then render a decision consistent with card association regulations.

Prepare written correspondence to merchant customers. Prepare written documentation to card issuers supporting merchant position. Negotiate resolution of exception/escalated dispute transactions to client benefit. Support call center environment as related to the dispute resolution process. As necessary prepare management reports to support unit effectiveness. As necessary support client education opportunities using a variety of oral and written communication methods.

Qualifications: Strong analytical skills. Proven quantitative and qualitative skills. Good interpersonal and people skills.

Ability to accurately communicate decision processes. Articulate, can negotiate with sometimes difficult customers. Sense of urgency. PC literate: Excel, Word, Powerpoint, Access. College degree required. Merchant Acquiring or Card/Payments Processing industry experience highly desirable, but not required. 2-3 years Dispute resolution experience highly desirable, but not required. Call center experience helpful but not required

Compensation/Benefits: Non-Exempt Level 2 position: $12.25/hr to $17.30/hr, depending on experience. TRANSFIRST offers benefits on the first of month following date of hire.

Click here to apply for this position.

Fraud Analyst
#OG 071408

Description: Analyze transactions, financial information, internal reports and unusual processing trends for potential fraud and credit risks. Negotiate reserves and other forms of collateral with merchants. Contact merchants, cardholders, bank partners, issuing banks and/or third party credit bureaus to request information to assist in fraud analysis and review such information to include card receipts, financial statements, proof of delivery, marketing brochures, credit reports, etc. Adjust risk parameters and business rules to identify and capture unusual and suspicious events. Conduct post mortems on problem accounts and loss events, identify lessons learned and define corrective actions.

Qualifications: Proven track record in some form of quantitative and qualitative analysis. Strong problem solving skills. Detail oriented. Ability to justify decisions and balance the risk and business/sales issues. Solid negotiating skills, articulate. Sense of urgency. Effective interpersonal skills team player. Understanding of accounting and financial statement analysis. Some commercial credit analysis background ideal. PC literate: Excel, Word, PowerPoint, Access, mainframe applications. College degree required. Merchant Acquiring or Card/Payments Processing industry experience highly desirable.

Compensation/Benefits: Exempt Level 2 position: $37k - $55k depending on experience. TRANSFIRST offers benefits on the first of month following date of hire.

Click here to apply for this position.

Collector
#OG 071408

Description: Collect past due obligations from clients. Negotiate practical and effective payment arrangements. Coordinate and define collection strategy with Legal on some high profile problem accounts. Ensure collection efficiency targets, objectives, quotas and SLAs are met on timely basis. Provide timely and reliable management reporting on collection results. Assist in the design and rollout of an enhanced Collections and Reserve Management system.

Qualifications: At least 3 years solid collections experience. Aggressive yet professional in approach. Sound business judgment

Proven track record of collection effectiveness. Strong negotiation skills. Organized. Ability to interact effectively with business units outside Collections. Experience in collecting in a high volume, low average ticket commercial environment. College degree required.

Compensation/Benefits: Non-Exempt Level position: $10.57/hr - $17.30/hr depending on experience. TRANSFIRST offers benefits on the first of month following date of hire.

Click here to apply for this position.

Credit Analyst
#OG 071408

Description: Analyze credit worthiness of our merchant, commercial accounts. Review internal and external information, such as processing activity reports, credit bureau reports, financial statements, and then render a commercial credit decision. Write and present credit reviews. Negotiate collateral requirements and change of terms with merchants. Call and write to commercial customers to request information such as financial statements, shipping/delivery information, marketing brochures, etc. Discuss financial results and condition of company with its CFO, controller, etc. Conduct on-site visits and audit operational and financial integrity of businesses.

Qualifications: 3 to 5 years solid experience in credit analysis, commercial side. Strong financial statement analysis skills. Proven quantitative and qualitative skills. Good interpersonal and people skills. Ability to justify credit decisions and balance risk and business/sales issues. Articulate, can negotiate with sometimes difficult commercial customers. Sense of urgency. PC literate: Excel, Word, Powerpoint, Access. College degree in Finance, Accounting, Business, Mathematics, Statistics, Economics or any of the Applied Sciences required. Merchant Acquiring or Card/Payments. Processing industry experience highly desirable, but not required. About 5% travel.

Compensation/Benefits: Non-Exempt Level position: $16.367/hr - $26.44/hr depending on experience. TRANSFIRST offers benefits on the first of month following date of hire.

Click here to apply for this position.

Customer Service Supervisor - Aurora, CO
#1973

Description: Responsible for supervising the activities/day-to-day operations of Customer Service Representatives receiving incoming telephone calls. Evaluates and coordinates workflow/activities to achieve expected volume. May intercede on incoming telephone calls with difficult customers and/or call requiring in-depth knowledge of TransFirst products/services. Monitors calls/activities as necessary to ensure that performance standards are being met. Provide recommendations to improve efficiency and/or service to management. Including, but not limited to other duties as assigned.

Supervisory Responsibilities
This job has supervisory responsibilities. Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. May initiate and communicate the following: employment, termination, performance and salary reviews, disciplinary actions, scheduling and/or approving overtime.

Qualifications: Minimum of two years experience in a call center environment preferred. Minimum of one year supervisory experience preferred. Must be proficient in Microsoft Office. College degree preferred.

Compensation/Benefits: EX1: $30,000 TO $37,000. TRANSFIRST offers benefits on the first of month following date of hire.

Click here to apply for this position.

Tech Support Rep I/Coding - Louisville, CO
#2026

Description: Responsible for assisting external users with terminal, network problems or services by answering questions and solving problems involved in their use. Identifies, investigates and researches user questions.

• Answer merchant questions regarding terminal functions and technical troubleshooting.
• Demonstrate knowledge of basic functions for terminals including but not limited to "Enter 7", "Enter 8", "Downloads", "partial downloads", "alpha characters", setting time and date.
• Demonstrate ability to troubleshoot terminal problems on the VITAL, Global, Paymentech, Bantec and NDC networks including but not limited to: out of balance, duplicate transactions, retries, lost communication with host, waiting for line, no response from host, RB errors, and QD errors.
• Demonstrate ability to locate Vericenter files.
• Utilize the following internal systems: HelpTrak, AppTrak, TransTrak, TSYS, FDR, POS Portal, Outsideview TransTrak, VITAL, Global, Paymentech, Ontrak Notes, Bantec, FDR and NDC networks including but not limited to sale, credited and/or voided transaction information.
• Answer a minimum of 25 incoming helpdesk calls each day.
• Maintain an average productivity of at least 70%.
• Other duties as assigned by supervisor.

Qualifications: High School diploma and a minimum of one year experience in customer service or technical support environment required. Experience with a PC and Windows software programs preferred.

Compensation/Benefits: $12.25/hr. TRANSFIRST offers benefits on the first of month following date of hire.

Click here to apply for this position.

Business Development Executive - TBD Louisville, CO or Atlanta, GA #2047

Description: Manages, develops, and maintains business relationships with existing and potential national clients to meet sales objectives. May be responsible for developing and implementing strategies to grow TransFirsts business; executing contracts; and account and brand forecasting.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Qualifications:

• Minimum eight years proven sales experience required.
• Must demonstrate a working knowledge of standard business software (Microsoft Outlook, Word and Excel).
• College degree preferred.

Compensation/Benefits: EX5: $67,500 to $87,750. TRANSFIRST offers benefits on the first of month following date of hire.

Click here to apply for this position.

Customer Service II, Req 2164 – Louisville, Colorado

Summary
Responsibilities include responding to a high volume of telephone inquiries about TransFirst’s products or services by following standard scripts and procedures. Utilize internal systems to research, assist and document customer service issues.

• Utilize the following internal systems: OnTrak, E-Connections, TSYS, POS Portal, BancTec, Vital, Global, Paymentech, and Transaction Central including but not limited to interchange research, sale, credited and/or voided transaction information.
  
• Successfully complete the TransFirst University training program.
  
• Answer a minimum of 30 incoming customer service calls daily.
  
• Maintain an average productivity of at least 85%
  
• Other duties as assigned.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Education & Experience

• High School diploma and a minimum of one year experience in customer service required.
  
• Experience with a PC and Windows software programs preferred.
  
• Basic use of office tools including but not limited to; Microsoft Word, Outlook and Excel.

Certificates, Licenses, Registrations
N/A

Compensation and Benefits:
NE2: $10.58 to $14.18 to start depending on experience.
TransFirst offers benefits the first of the month following date of hire.

Please apply online at: https://home.eease.com/recruit/?id=59799

Customer Service Manager/Tech Support Manager, Req 2157- Louisville, CO

Summary:
Responsible for managing all activities associated with incoming Merchant Service operations, including developing and implementing policies and procedures on systems and the flow of information. Established and implements performance/service standards. Ensures productivity meets or exceeds service and quality standards. Establishes and maintains industry relations. Develops departmental budget and controls costs.

• Create and maintain statistical reporting relating to call volume, service levels, and billable work.
  
• Assist trainers in the development and implementation of new employee training or other training as needed. Identify training needs. Direct the creation of reference materials and job aids for the department.
  
• Other duties as assigned.

Supervisory Responsibilities
This job has supervisory responsibilities.

• Provides leadership, coaching, and mentoring to subordinate group.
  
• Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
  
• May initiate and communicate the following: employment, termination, performance and salary reviews, disciplinary actions, scheduling and/or approving overtime.

Education & Experience

• Minimum of three years experience in a call center environment preferred. Minimum of two years supervisory experience preferred.
  
• Must be proficient in Microsoft Office.
  
• College degree preferred.

Certificates, Licenses, Registrations
N/A

Compensation and Benefits:
EX2: $37,000 - $46,250 depending on experience. TransFirst offers benefits the first of the month following date of hire.

Please apply at: https://home.eease.com/recruit/?id=59799

Credit Supervisor, Req 2120 – Louisville, Colorado

Summary
Responsible for supervising the activities/day-to-day operations of Credit & Collectors group.  Evaluates and coordinates workflow/activities to achieve expected volume.  May intercede on incoming telephone calls with difficult customers and/or call requiring in-depth knowledge of TransFirst products/services.  Monitors calls/activities as necessary to ensure that performance standards are being met.  Provide recommendations to improve efficiency and/or service to management.

Responsible for supervising the investigation and review of credit risks involving customers and suppliers. Evaluates credit history and approves or disapproves extensions of credit. Supervises delinquent account collection and the mailing of follow-up letters when statements do not bring a response. Arranges terms of payment and follow-up collection of accounts. Makes adjustments to customer claims where necessary. Refers certain accounts to a collections agency or recommends legal action.

• Including, but not limited to other duties as assigned.

Supervisory Responsibilities
This job has supervisory responsibilities.

• Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
• May initiate and communicate the following: employment, termination, performance and salary reviews, disciplinary actions, scheduling and/or approving overtime.

Education & Experience

• Minimum three years experience in credit or collection required. Minimum of one year supervisory experience required. 
• Working knowledge of Microsoft Excel and Word programs
• College degree preferred

Certificates, Licenses, Registrations
N/A

Compensation and Benefits:
Exempt position starting at $45,000 to $57,250 depending on experience. TRANSFIRST offers benefits starting on the first of the next month after hire.

Please apply online at:  https://home.eease.com/recruit/?id=40187

Supervisor, Operations – ACH Operations Req #2136 – Louisville, CO

Summary
Responsible for supervising the day-to-day operations of a segment of TransFirsts operations in compliance with established policies and procedures. Participates in developing, interpreting and implementing policies and procedures for the organization. Ensures employee conformance to established practices and proper training of staff. Prepares related report and audits current procedures to monitor efficiency of operations.
Other duties as assigned.

Supervisory Responsibilities
This job has supervisory responsibilities.

• Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
• May initiate and communicate the following: employment, termination, performance and salary reviews, disciplinary actions, scheduling and/or approving overtime.

Education & Experience
Minimum three years experience in operations management required. Minimum of one year supervisory experience required.
Working knowledge of Microsoft Excel and Word programs
College degree required.

Compensations and Benefits:
This is an exempt level position starting at $37k. TransFirst offer benefits 1st of the month following the hire date.

Please apply online at: https://home.eease.com/recruit/?id=56793

Systems Analyst Req #2085, 2117, Louisville, Colorado

Summary
Interface with client and IT staff to translate business needs into technical solutions. Responsibilities include project management, user technical support, and communication with users regarding information systems needs and solutions for department, subsidiary or company-wide use.

Experience/Qualifications

• Evaluating Business Systems and recognizing opportunities to improve process flow
  
• Translating Business Requirements into Functional Specifications
  
• Liaise between the business community and the development team ensuring the development effort is on track
  
• Strong knowledge of MS SQL and MS SQL Query Analyzer and ability to rapidly evaluate business systems and recognize the supporting data structures with little supervision
• Project Management
  

Certificates, Licenses, Registrations
B.S. in Computer Science or related areas, software development experience, strong technical writing skills, Project Management, MS Office, Visio, MS SQL

Compensations and Benefits:
This is an exempt level position with a base of $60-$65k. Transfirst offers benefits on the 1st of the month following start date.

Account Executive – Albuquerque, New Mexico, Req 2190

New Employment Opportunity in Albuquerque, New Mexico and Surrounding Area

The 1st year earning potential is commission based with a non-recoverable draw and expenses, and can vary from $70,000 to $85,000 based on your drive to succeed!

TRANSFIRST is experiencing exceptional growth and is actively recruiting for talented individuals. TRANSFIRST is ranked among the nation’s top 100 companies in the 2007 FinTech 100, an industry ranking developed and published by American Banker and Financial Insights, an IDC Company. We are one of the nation’s premier providers of transaction processing services and payment processing technologies offering a comprehensive suite of products, services and processing programs tailored for the business needs of financial institutions, as well as referral and reseller partners.

We are seeking a commissioned based Account Executive for Albuquerque, New Mexico and surrounding area!

Our sales teams are positioned all over the country. As part of our team, you will enjoy the income and growth opportunity provided by TransFirst, LLC.

We are seeking highly motivated self-starters that are capable of working independently to market our products and services. You will be an individual who not only meets their goals, but blows them out of the water! This person will have the desire to make the kind of money they are worth. You can rapidly build your own business that brings you many streams of income from commission and ongoing residuals.

DUTIES / RESPONSIBILITIES:
Responsible for sales and achieving revenue goals set by management. Expected to drive maximum sales productivity by working with bank partner and sourcing leads on ones own initiative.

• Achieve sales revenue
  
• Cultivate relationships with bank partner
  
• Coordinate, implement and participate in sales objectives outlined by management
  
• Develop target account lists and account prospects to generate qualified new business opportunities, develop and maintain a comprehensive lead management process and documentation
  
• To communicate and work with management on achieving sales revenue
  
• To continually learn the bank card industry
  
• Ensure a positive reciprocal relationship with New Mexico Bank and Trust partners by providing exceptional levels of sales and customer service
  
• Attend meetings with and on behalf of the company and its bank partner to promote awareness, provide updates and perform presentation designed to increase activities
  
• Other duties as assigned
  

QUALIFICATIONS:

• Proven sales track record
  
• A self starter, disciplined individual
  
• Strong communication and organizational skills
  
• 3 to 5 years business to business sales experience, previous bank card, payroll, equipment sales or leasing, copier sales, yellow pages or similar experience preferred
  
• Proven ability to meeting assigned quota and revenue targets required
  
• Ability to adapt to the changing selling environment
  
• Understand the principals of relationship selling and working centers of influence
  
• Strong computer skills
  
• College Degree preferred but not required

We offer: Commissions, Monthly Expenses, Medical Insurance, Dental Insurance, Vision Insurance, Extensive Product Training, Strong Management Support and Team Selling Environment.

***Please do not contact our Financial Institution partner; all applicants must apply through our website at www.TransFirst.com.

For immediate consideration, please click on the URL:
https://home.eease.com/recruit/?id=62461

Account Executive – Dubuque, Iowa, Req 2191

New Employment Opportunity in Dubuque, Iowa and Surrounding Area

The 1st year earning potential is commission based with a non-recoverable draw and expenses, and can vary from $70,000 to $85,000 based on your drive to succeed!

TRANSFIRST is experiencing exceptional growth and is actively recruiting for talented individuals. TRANSFIRST is ranked among the nation’s top 100 companies in the 2007 FinTech 100, an industry ranking developed and published by American Banker and Financial Insights, an IDC Company. We are one of the nation’s premier providers of transaction processing services and payment processing technologies offering a comprehensive suite of products, services and processing programs tailored for the business needs of financial institutions, as well as referral and reseller partners.

We are seeking a commissioned based Account Executive for Dubuque, Iowa and surrounding area!

Our sales teams are positioned all over the country. As part of our team, you will enjoy the income and growth opportunity provided by TransFirst, LLC.

We are seeking highly motivated self-starters that are capable of working independently to market our products and services. You will be an individual who not only meets their goals, but blows them out of the water! This person will have the desire to make the kind of money they are worth. You can rapidly build your own business that brings you many streams of income from commission and ongoing residuals.

DUTIES / RESPONSIBILITIES:

Responsible for sales and achieving revenue goals set by management. Expected to drive maximum sales productivity by working with bank partner and sourcing leads on ones own initiative.

• Achieve sales revenue
  
• Cultivate relationships with bank partner
  
• Coordinate, implement and participate in sales objectives outlined by management
  
• Develop target account lists and account prospects to generate qualified new business opportunities, develop and maintain a comprehensive lead management process and documentation
  
• To communicate and work with management on achieving sales revenue
  
• To continually learn the bank card industry
  
• Ensure a positive reciprocal relationship with Financial Institution partners by providing exceptional levels of sales and customer service
  
• Attend meetings with and on behalf of the company and its bank partner to promote awareness, provide updates and perform presentation designed to increase activities
  
• Other duties as assigned

QUALIFICATIONS:

• Proven sales track record
  
• A self starter, disciplined individual
  
• Strong communication and organizational skills
  
• 3 to 5 years business to business sales experience, previous bank card, payroll, equipment sales or leasing, copier sales, yellow pages or similar experience preferred
  
• Proven ability to meeting assigned quota and revenue targets required
  
• Ability to adapt to the changing selling environment
  
• Understand the principals of relationship selling and working centers of influence
  
• Strong computer skills
  
• College Degree preferred but not required

We offer: Commissions, Monthly Expenses, Medical Insurance, Dental Insurance, Vision Insurance, Extensive Product Training, Strong Management Support and Team Selling Environment.

***Please do not contact our Financial Institution partner; all applicants must apply through our website at www.TransFirst.com.

For immediate consideration, please click on the URL:
https://home.eease.com/recruit/?id=62426

Account Executive, Bend Oregon

New Employment Opportunity in Bend, Oregon and Surrounding Area

The 1st year earning potential is commission based with a non-recoverable draw and expenses, and can vary from $65,000 to $75,000 based on your drive to succeed!

TRANSFIRST is experiencing exceptional growth and is actively recruiting for talented individuals. TRANSFIRST is ranked among the nation’s top 100 companies in the 2007 FinTech 100, an industry ranking developed and published by American Banker and Financial Insights, an IDC Company. We are one of the nation’s premier providers of transaction processing services and payment processing technologies offering a comprehensive suite of products, services and processing programs tailored for the business needs of financial institutions, as well as referral and reseller partners.

We are seeking a commissioned based Account Executive for Bend, Oregon and surrounding area!

Our sales teams are positioned all over the country. As part of our team, you will enjoy the income and growth opportunity provided by TransFirst, LLC.

We are seeking highly motivated self-starters that are capable of working independently to market our products and services. You will be an individual who not only meets their goals, but blows them out of the water! This person will have the desire to make the kind of money they are worth. You can rapidly build your own business that brings you many streams of income from commission and ongoing residuals.

DUTIES / RESPONSIBILITIES:
Responsible for sales and achieving revenue goals set by management. Expected to drive maximum sales productivity by working with bank partner and sourcing leads on ones own initiative.

• Achieve sales revenue
  
• Cultivate relationships with bank partner
  
• Coordinate, implement and participate in sales objectives outlined by management
  
• Develop target account lists and account prospects to generate qualified new business opportunities, develop and maintain a comprehensive lead management process and documentation
  
• To communicate and work with management on achieving sales revenue
  
• To continually learn the bank card industry
  
• Ensure a positive reciprocal relationship with Financial Institution partners by providing exceptional levels of sales and customer service
  
• Attend meetings with and on behalf of the company and its bank partner to promote awareness, provide updates and perform presentation designed to increase activities
  
• Other duties as assigned

QUALIFICATIONS:

• Proven sales track record
  
• A self starter, disciplined individual
  
• Strong communication and organizational skills
  
• 3 to 5 years business to business sales experience, previous bank card, payroll, equipment sales or leasing, copier sales, yellow pages or similar experience preferred
  
• Proven ability to meeting assigned quota and revenue targets required
  
• Ability to adapt to the changing selling environment
  
• Understand the principals of relationship selling and working centers of influence
  
• Strong computer skills
  
• College Degree preferred but not required

We offer: Commissions, Monthly Expenses, Medical Insurance, Dental Insurance, Vision Insurance, Extensive Product Training, Strong Management Support and Team Selling Environment.

***Please do not contact our Financial Institution partner; all applicants must apply through our website at www.TransFirst.com.

For immediate consideration, please click on the URL:
https://home.eease.com/recruit/?id=70308

External Trainer, Req 2103

Summary
Responsible for administering, organizing and conducting training and educational programs associated with TransFirst products and services. Maintains record of training activities and evaluates the effectiveness of programs. Plans, develops and facilitates high level professional programs. Responsible for the complete facilitation of these training programs including scheduling, facility setup, setup of audio/visual equipment, and participant notification. Must have good presentation skills in front of large groups.

• Conducts needs analysis.
  
• Selects appropriate instructional procedures or methods and incorporates them into training programs (e.g., individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-play and/or computer-based training).
  
• Work in field with Account Executives including bank calls, cold calls and appointments. Probing and closing skills. Understanding how to work spheres of influence.
  
• One-on-one training to go over training topics, computers, pricing and commissions.
  
• Assist and eventually lead Sales Training classes.
  
• Lead training conference calls.
  
• Creating training tools and presentations.
  
• Teach Value rather than “saving money”.
  
• Other duties as assigned.

Qualifications:

• Two years minimum outside sales experience.
  
• One year minimum Merchant Card Experience.
  
• Travel 75%, 25% home office.
  
• Excellent written and verbal communication skills.
  
• Proficiency with Excel, Power Point and Word

Supervisory Responsibilities
This job has no supervisory responsibilities.

Education & Experience

• Minimum of four years training experience, preferably with 1099 field sales representatives.
  
• Experience in training design and delivery, preferably in a high-tech, corporate environment.
  
• College degree preferred
  
• Presenting in front of large groups.
  
• TeleSales Phone Prospecting experience.

Certificates, Licenses, Registrations
N/A

Compensation and Benefits
EX3: $65,000 plus bonus eligibility
TransFirst offers benefits the first of the month following date of hire.

Please apply online at: https://home.eease.com/recruit/?id=70543

TeleSales Lead Generation Specialist I – Aurora, Colorado, Reqs 2094, 2097, 2098

Summary:
Responsible for placing a high volume of outbound telephone calls to current and/or potential customers to generate interest for TransFirsts products or services by following standard scripts and procedures. Serve as sales support for field sales and Inside Sales representatives. Uses a computer system to track such calls, communicate with the sales team and set up sales appointments. Documents prospect information, product and service feedback as appropriate.

Other duties as assigned.

Supervisory Responsibilities:
This job has/no supervisory responsibilities.

Education & Experience:

• Minimum six months customer service representative experience required.
  
• Must demonstrate a working knowledge of standard business software (Microsoft Outlook, Word and Excel).
  
• Some college required, college degree preferred.

Certificates, Licenses, Registrations:
N/A

Compensation and Benefits:

• EX1: $25,000 plus bonus potential
  
• TransFirst offers benefits the first of the month following date of hire.

Please apply at: https://home.eease.com/recruit/?id=70534

Supervisor, Sales - Aurora, Colorado, Req 2127

Summary:
Supervises a team of lead generation specialists who are responsible for prospecting sales opportunities for the field and inside sales teams. Sets team and individual objectives, plans activities, schedules work hours, records work time, coaches individuals on performance, answers questions, handles escalations, reports on the teams performance and works with field and inside sales Managers to ensure that the goals set for the lead generation team are met. Trains and familiarizes new lead generation specialists with established policies, practices, products and services. Prepares regular and special reports reflecting activity and results of the lead generation effort. Maintains and services some key accounts.

Responsible for hiring, training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. May initiate and communicate the following: employment, termination, performance and salary reviews, disciplinary actions, scheduling and/or approving overtime.

Education & Experience:

• Minimum three years proven sales experience required. Minimum one year supervisory experience.
• Must demonstrate a working knowledge of standard business software (Microsoft Outlook, Word and Excel).
• College degree preferred.

Certificates, Licenses, Registrations:
N/A

Compensation and Benefits:
EX2: $37,000 to $46,250 based on experience.

TransFirst offers benefits the first of the month following date of hire.
Please apply at: https://home.eease.com/recruit2/?id=70540

Executive Assistant, Req 2181 – Louisville, Colorado

Summary
Will primarily support the Chief Operating Officer. Responsible for performing advanced, diversified and confidential administrative duties requiring broad and comprehensive experience, skill and knowledge of organization policies and practices. Prepares correspondence, memoranda, reports, etc. Composes and may initiate routine correspondence and memoranda. Screens telephone calls and visitors, and resolves routine and some complex inquiries. Schedules and maintains calendar of appointments, meetings and travel itineraries, and coordinates related arrangements. Will be responsibile for managing the T&E's for the Executives supported. On a short-term basis will support up to 5 Executives.

Education & Experience
Must be an intermediate user of MS Excel and Powerpoint & Viso. Minimum of five (5)years experience as an Administrative and/or Executive Assistant. Experience with a PC and Windows software programs required. Must be an expert user of MS Outlook with the ability to juggle mutliple schedules. High school diploma required.

Candidates called in for an interview will be required to test in Excel and in Outlook.

Compensation and Benefits
EX3: $45,000 to $57,250
TransFirst offers benefits the first of the month following date of hire.

Please apply online at: https://home.eease.com/recruit/?id=62089

Payroll Coordinator, Req 2187 – Louisville, Colorado

Summary
Paycheck sorting. Filing of payroll documents. Entering new hires in HR system, preferably ADP HR/Benefits Solution, Troubleshooting timekeeping and HR database systems. Resetting passwords, usernames, etc. in HR database and timekeeping systems. Employment verifications, both verbal and written.

Qualifications
Exposure to Automated Timekeeping System such as Kronos, E-Time or EZ Labor Manager. Payroll processing experience (1- 2 years) with knowledge of ADP PCPW to assist and backup payroll processing for a large employee population (currently 750 and in growth mode. Knowledge of unemployment claims processing with ability to assist in this area. Customer service skills in order to deal with managers and employees. A self starter, disciplined individual. Strong communication and organizational skills. Strong computer skills

Compensation and Benefits:
Non-exempt level 4 position.
TransFirst offer benefits the 1st of the month following hire date.

Please apply online at: https://home.eease.com/recruit/?id=71148